Privacy Policy

Last updated: 3 January 2026

1) Who we are

Website: TheGrads.uk
Data controller: TheGrads.uk
Contact: hello@thegrads.uk

2) What this policy covers

This policy explains how we collect, use, store, and share personal data when you use our website, and the rights you have.

3) Personal data we may collect

A) Information you provide to us

  • Contact details (such as name and email)
  • Messages and enquiries you send us
  • Account details (if you create an account)
  • Payment and purchase information (if you buy something)
    Note: payments are handled by our payment provider; we do not store full card details.

B) Information collected automatically

  • Device and browser information
  • Pages you visit and how you use the site
  • Approximate location (e.g., city/region)
  • Referral/source information
  • Technical identifiers such as cookie IDs
  • Security/diagnostic data (e.g., server logs)

4) Cookies and similar technologies

We use cookies and similar technologies for:

  • Strictly necessary site functions
  • Preferences (where used)
  • Analytics (to understand site usage)
  • Advertising/affiliate tracking (when used)

Non-essential cookies (such as analytics/advertising) are only used where you choose to allow them via our cookie settings/banner.

5) How we use your data

We use personal data to:

  • Operate, maintain, and secure the website
  • Respond to enquiries and provide support
  • Improve the website and content (analytics/insights)
  • Manage accounts and provide member features (if enabled)
  • Process purchases/subscriptions and provide what you paid for (if enabled)
  • Measure and attribute affiliate referrals and advertising performance (if enabled)
  • Comply with legal obligations and enforce our terms

6) Lawful bases (UK GDPR)

We process data under one or more of:

  • Consent (e.g., non-essential cookies, marketing emails if used)
  • Contract (e.g., providing paid features you request)
  • Legitimate interests (e.g., running/improving the site, preventing fraud, responding to enquiries)
  • Legal obligation (e.g., tax/accounting where applicable)

7) Who we share data with

We may share data with:

  • Hosting and email providers (to run the site and mailbox)
  • Analytics providers (if enabled by your cookie choice)
  • Advertising and affiliate partners (if enabled and where you interact with tracked links/ads)
  • Payment processors (if you buy something)
  • Service providers who help us operate the site (e.g., security, performance, backups)

We do not sell personal data.

8) International transfers

Some providers may process data outside the UK. Where this happens, we rely on appropriate safeguards (for example, contractual protections) required for international transfers.

9) Data retention

We keep personal data only as long as necessary for the purposes described above, including:

  • Enquiries/support: typically up to 12 months
  • Accounts: while the account is active, then deleted/anonymised within a reasonable period unless we must keep it longer
  • Purchases/subscriptions: as required for providing the service and for accounting/legal needs
  • Analytics/advertising: according to the retention settings in the relevant platform and your cookie choices

10) Your rights

You can request:

  • Access to your data
  • Correction of inaccurate data
  • Deletion (where applicable)
  • Restriction of processing (where applicable)
  • Objection to processing based on legitimate interests (where applicable)
  • Data portability (where applicable)

To make a request, email hello@thegrads.uk.

11) Marketing (if used)

If we send marketing emails in the future, we will only do so where permitted. You will be able to unsubscribe at any time.

12) Complaints

If you have concerns, contact us at hello@thegrads.uk. You can also complain to the UK regulator (the Information Commissioner’s Office).

13) Changes to this policy

We may update this policy as the website develops. The “Last updated” date shows when it was last changed.

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